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Acceptable Use Policy

Effective Date: January 1, 2025Last Updated: May 28, 2025Version 1.1

1. Overview

This Acceptable Use Policy ("AUP") governs the use of Spectro AI Inc.'s fraud detection platform and services. By using our Services, you agree to comply with this policy. Violation of this AUP may result in suspension or termination of your access to the Services.

2. Permitted Use

Our Services are designed exclusively for legitimate fraud detection and insurance claim verification. Permitted uses include:

  • Analyzing insurance claim documentation for fraud indicators
  • Verifying authenticity of submitted images and documents
  • Detecting digital manipulation and synthetic content
  • Conducting legitimate investigations for insurance purposes
  • Generating reports for internal compliance and risk management
  • Training authorized personnel on fraud detection techniques

3. Prohibited Activities

You shall not use the Services to:

3.1 Unlawful Activities

  • Violate any applicable laws, regulations, or third-party rights
  • Engage in fraudulent, deceptive, or misleading practices
  • Facilitate money laundering, terrorism financing, or other illegal activities
  • Process data without proper legal authority or consent

3.2 Security Violations

  • Attempt to breach or circumvent security measures
  • Access or attempt to access unauthorized areas of the Services
  • Interfere with or disrupt the Services or servers
  • Transmit viruses, malware, or other harmful code
  • Conduct vulnerability scans without written permission

3.3 Misuse of Services

  • Use the Services for competitive analysis or benchmarking
  • Reverse engineer or attempt to derive source code
  • Exceed usage limits or quotas
  • Share login credentials or allow unauthorized access
  • Use automated systems without prior approval
  • Resell or redistribute the Services without authorization

3.4 Inappropriate Content

  • Upload content that is defamatory, harassing, or discriminatory
  • Process personal data of minors without proper authorization
  • Submit content that infringes intellectual property rights
  • Upload explicit, violent, or inappropriate material unrelated to legitimate claims

4. Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Ensuring your users comply with this AUP
  • Using strong passwords and enabling multi-factor authentication

5. Data Usage Guidelines

When using our Services, you must:

  • Only submit data you have legal rights to process
  • Comply with all applicable data protection laws
  • Ensure data subjects' rights are respected
  • Not submit sensitive personal data unless necessary and authorized
  • Implement appropriate data retention and deletion practices

6. API Usage

If you access our Services via API, you must:

  • Comply with API documentation and rate limits
  • Not use the API in a manner that degrades service performance
  • Implement proper error handling and retry logic
  • Maintain API credentials securely
  • Not sublicense API access without authorization

7. Monitoring and Enforcement

We reserve the right to monitor usage of our Services to ensure compliance with this AUP. We may investigate suspected violations and take appropriate action, including:

  • Issuing warnings
  • Suspending or limiting access
  • Terminating accounts
  • Reporting violations to law enforcement
  • Pursuing legal remedies

8. Reporting Violations

If you become aware of any violation of this AUP, please report it immediately to:

Email: abuse@spectrorisk.com

Subject Line: "AUP Violation Report"

Include as much detail as possible, including dates, times, and any relevant evidence.

9. Consequences of Violation

Violation of this AUP may result in:

  • Immediate suspension or termination of Services
  • Forfeiture of prepaid fees
  • Legal action for damages
  • Reporting to regulatory authorities
  • Disclosure to affected third parties

10. Modifications

We reserve the right to modify this AUP at any time. We will notify you of material changes through the Services or via email. Your continued use of the Services after such changes constitutes acceptance of the modified AUP.

11. Contact Information

For questions about this Acceptable Use Policy, please contact:

Spectro AI Inc.

Legal & Compliance Department

Email: legal@spectrorisk.com

Website: spectrorisk.com

This Acceptable Use Policy is part of and incorporated into our Terms of Service. By using Spectro AI Services, you acknowledge that you have read, understood, and agree to comply with this policy.